House Rules & Policies
These rules apply to all villas managed by Lonavala Stays. Individual properties may have additional guidelines noted on your booking confirmation.
Check-in & Check-out
- Standard check-in is from 1:00 PM onwards and check-out is by 11:00 AM sharp.
- Early check-in or late check-out may be available on request, subject to availability.
- A valid government-issued photo ID is required for all guests at check-in.
Guests & Occupancy
- Only registered guests may stay overnight. Day visitors must be approved in advance.
- Maximum occupancy must not exceed the limit shown on your villa listing.
- Additional guests or events require prior written approval from our team.
Conduct & Noise
- Parties, loud music, and commercial photography are not permitted unless pre-approved.
- Quiet hours are from 10:00 PM to 8:00 AM. Please respect neighbours and villa staff.
- Smoking is not allowed inside villas. Use designated outdoor areas only where provided.
Property Care
- Treat the villa, furniture, and amenities with care. Guests are responsible for damage caused during the stay.
- Do not move heavy furniture or reconfigure safety equipment without staff assistance.
- Report maintenance issues promptly so our on-ground team can assist.